English for Export, Engineering & Management 
BUSINESS CONVERSATION and DIALOGUE TRAINING

 

 

Time: 1-day seminar

10 units, 50 minutes each
Number of participants:
Place:
For more information and
booking contact the
seminar  management:
Language trainer:
 Thursday OR Friday OR Sat 08.00 - 18.00
  Corporate rate:  € 900.00
   Price quoted excluding food, drinks, lodging and hotel facilities.

   Minimum: 6        Maximum: 10
  A  on the premises of your company  OR
  B  at a seminar hotel of your choice (advance reservation required) OR
  C  at a seminar hotel in 3 150 Wilhelmsburg

  Mag. Raimund SANDHACKER
   Propst-Führer Str. 38/1/3/7
   3 100 ST.PÖLTEN
   Tel.:         0 27 42 / 36 35 87
   Mobile:   0 676  / 534 39 50
  Mail to:  amerusmarket@kstp.at
  Mag. Raimund SANDHACKER

                                                         Objectives and contents of the seminar. Services offered:

 

 1.  Practising and improving conversational and small talk skills
 2.  Refreshing your business vocabulary
 3.  General business conversation against the background of current economic topics
 4.  Special business conversation against the background of your company's activities:
       4.1     Products, markets and major customers
        4.2    Attracting new customers: advertising, fairs, etc.
        4.3    Order processing (Auftragsabwicklung):
                -   Inquiries and replies to inquiries
                  -   Tenders and offers
                  -   Price negotiations
                  -   Important clauses in a contract
                  -   Terms of delivery and payment (incl. INCOTERMS)
                  -   Dealing with complaints
                  -   After-sales service  
  5.  Dialogue practice for meetings with business partners and telephoning
 6.  Business etiquette in Britain & America
 7.  CD-ROM with the results and records of the seminar
 8.  Certificate
                                                                        Prerequisites:

  In order to ensure the success of the seminar participants are advised to bring all
  relevant   information material to the seminar, e.g. product information (English or
  German), catalogues, company brochures, offers, contracts (with confidential data
  being erased), data sheets, etc.

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